Shopping Information
Most deliveries have a standard charge of $5 unless specified as free shipping. In addition, if you would like your order expedited an additional charge will allow your order to be shipped sooner whether overnight or in 1-2 days.
All orders are processed within 1–3 business days, excluding weekends and holidays. Standard U.S. shipping takes 3–7 business days, express shipping takes 1–3 business days, and international orders take 7–14 business days depending on customs.
We prepare your order for shipment and process all requests including customization. Afterward, your order is shipped to your preferred destination.
Yes, immediately after submitting your order you will receive a receipt detailing your order and providing additional information on expected time for shipping.
Payment Information
Dependent upon your bank’s processing guidelines the process may take up to 5-7 days.
Your wishlist is a list of items that you have favorited during your visit to the website. You can share your preferences with friends, family and acquaintances for special gift requests and more.
If you receive an item that is damaged contact our customer service department immediately. We will send a return label to process your return and also provide credit or a refund based upon the specific circumstances. Our office can be reached by calling 1(212)381-1772.
Yes, you can make changes to your order. However, if your change is after your order has been processed our customer service department will assist you in alternative ways to submit your changes. Call or email us at info@sweleganceswag.com
We have services with the postal service and other delivery options that will allow you to track your package and be notified of delivery. This information will be emailed to you during the initiation of your order.